Maintenance & Service
We offer complete maintenance and service support whenever you need it the most. We build long-term partnerships and tailor each approach to meet the specific needs of your business. Our experts work closely with your team to maximise system uptime and keep it operating at peak performance. Through proactive support, we prevent issues before they arise to ensure longevity of your system.
Maintenance & support services
With hands-on experience and expertise, we consistently deliver and manage successful automation installations and support. No matter what maintenance services you need, our experts can provide the right fit for your facility – from 24/7 reactive support to preventive, proactive and predictive support managed remotely or by our on-site teams.
Service range
- Reactive maintenance and support
- Preventive maintenance
- Proactive and predictive maintenance
- On-site residential services
Key benefits
Rapid response to unexpected breakdowns with 24/7 hotline, remote support, and emergency on-site repair
Expert troubleshooting and root cause analysis for all automation technologies
Scheduled preventive maintenance with OEM-compliant service, inspections, calibration, and detailed reporting
Proactive and predictive maintenance using IoT data, analytics, and remote diagnostics to prevent issues and optimise performance
Key benefits
Spare part services
Never worry about missing parts or outdated equipment. We provide tailored spare parts kits, fast delivery, and expert inventory management. Our lifecycle planning covers audits, upgrades, and asset management to keep your systems running efficiently – today and into the future. Stay prepared with our complete spare part services.
Service range
- Spare part packages and inventory management
- Lifecycle replacement plan
Key benefits
Guaranteed availability of critical spare parts through custom kits
Flexible inventory solutions, including consignment stock and vendor-managed inventory (VMI)
Fast-track ordering and delivery for minimised downtime
Proactive lifecycle planning and obsolescence management for automation equipment
Complete asset management of systems including implementation, audits, maintenance, and continuous improvements
Ongoing development and tracking of asset management documentation
Key benefits
Consultative services
Boost your team’s skills and system performance with our training and optimisation services. We offer hands-on technical and safety training, digital learning, and certification. Our experts help you get more from your systems through updates, reconfiguration, and integration of the latest technologies to maximise efficiency and value.
Service range
- Training and enablement services
- System optimisation and upgrades
Key benefits
Increased customer competency and safety through targeted training and certification
Technical and compliance training for operators and maintenance staff
Access to digital training materials and ongoing refreshers
System optimisation and upgrades to maximise value, efficiency, and integration of new technologies
Key benefits
Featured customer cases
Our goal is to make businesses thrive by making motion smarter. Discover how we enable clients across Europe to cut costs while increasing efficiency and driving growth.
Europe
Global expertise, local execution
With offices in Sweden, Finland, Norway, Germany, Italy, the UK and Malaysia, as well as strategic locations across Europe, North and South America and Asia-Pacific, MotionTech delivers intelligent automation solutions across multiple regions. By combining global expertise with local execution, our group-wide capabilities ensure seamless project delivery and support across European, North and South American and Asia-Pacific markets.
Heber Fördertechnik is an intralogistics specialist manufacturing and integrating custom conveyor solutions. Delivers dynamic, ergonomic systems with special focus on energy-efficient drive technology and workstation optimisation.
Capabilities:
- System integration
- Conveyor system design
- Service & maintenance
Office
Oberessendorf, Germany
ITO is a manufacturer and integrator with over 60 years of automation expertise. Specialises in developing custom packaging technology and palletising solutions, with strong focus on tailored automation systems.
Capabilities:
- System integration
- Package sorting solutions
- Transport systems
- Pallet automation
- Container handling
Office
Oslo, Norway
Kairos Global is a conveyor partner specialising in high-quality curve conveyors and modules, with a strong service and spare parts offering. With in-house manufacturing and proven curve components, they combine robust engineering with responsive support to keep operations running smoothly and cost-effectively.
Capabilities:
- Curve conveyor design
- Conveyor module manufacturing
- Replacement belts & tapered pulleys
- Technical support & service
Office
Johor, Malaysia and Nottingham, England
MotionTech UK is a one-stop shop for automation, uniting material handling and conveyor system integration with industrial software, control systems, robotics and lifetime services, all supported by in-house design and manufacturing capabilities.
Capabilities:
- System and robotics integration
- Conveyor systems & solutions
- Sortation solutions
- eCommerce fulfilment
- Maintenance & Lifetime service
- Software and Control system development
- PLC & HMI programming
- SCADA implementation
- Electrical design
Office
Nottingham, Stoke-on-Trent and Telford, England
Nekos is an automation expert specialising in innovative storage and handling systems for plastic crates. Their LT Storage solution optimises floor space utilisation while providing efficient buffer storage for various industries.
Capabilities:
- Storage system design
- Crate handling automation
- System integration
- Installation & optimisation
- Maintenance services
Office
Tampere, Finland
Unitech is a manufacturer of automated packaging systems with global presence, specialising in stretch wrapping machines and pallet handling solutions. Provides tailored automation solutions with full after-sales support.
Capabilities:
- System integration
- Packaging systems
- Pallet handling solutions
- Product development
- Service & maintenance
Office
Vigevano, Italy
America
Global expertise, local execution
With offices in Sweden, Finland, Norway, Germany, Italy, the UK and Malaysia, as well as strategic locations across Europe, North and South America and Asia-Pacific, MotionTech delivers intelligent automation solutions across multiple regions. By combining global expertise with local execution, our group-wide capabilities ensure seamless project delivery and support across European, North and South American and Asia-Pacific markets.
Kairos Global is a conveyor partner specialising in high-quality curve conveyors and modules, with a strong service and spare parts offering. With in-house manufacturing and proven curve components, they combine robust engineering with responsive support to keep operations running smoothly and cost-effectively.
Capabilities:
- Curve conveyor design
- Conveyor module manufacturing
- Replacement belts & tapered pulleys
- Technical support & service
Office
Johor, Malaysia and Nottingham, England
Unitech is a manufacturer of automated packaging systems with global presence, specialising in stretch wrapping machines and pallet handling solutions. Provides tailored automation solutions with full after-sales support.
Capabilities:
- System integration
- Packaging systems
- Pallet handling solutions
- Product development
- Service & maintenance
Office
Vigevano, Italy
Asia-Pacific
Global expertise, local execution
With offices in Sweden, Finland, Norway, Germany, Italy, the UK and Malaysia, as well as strategic locations across Europe, North and South America and Asia-Pacific, MotionTech delivers intelligent automation solutions across multiple regions. By combining global expertise with local execution, our group-wide capabilities ensure seamless project delivery and support across European, North and South American and Asia-Pacific markets.
Kairos Global is a conveyor partner specialising in high-quality curve conveyors and modules, with a strong service and spare parts offering. With in-house manufacturing and proven curve components, they combine robust engineering with responsive support to keep operations running smoothly and cost-effectively.
Capabilities:
- Curve conveyor design
- Conveyor module manufacturing
- Replacement belts & tapered pulleys
- Technical support & service
Office
Johor, Malaysia and Nottingham, England
Industries we serve
Each industry faces distinct challenges in today's dynamic market. Our solutions are specifically designed to address the unique requirements of each sector, combining leading-edge technology with deep sector expertise. We focus on enhancing operational efficiency, driving growth, and establishing competitive advantages through tailored supply chain solutions.
Ensure food safety and freshness with our specialised automation solutions. Our systems handle temperature-sensitive products efficiently, maintain traceability, and maximise storage space while reducing waste in your food and beverage operations.
Meet the demands of modern grocery with solutions that handle everything from ambient to temperature-controlled items. Our systems enable efficient online order fulfilment while supporting traditional store replenishment, helping you stay competitive in a rapidly evolving market.
Elevate your merchandise operations with automation that puts products where they need to be. Our systems help you manage complex inventories, reduce stockouts, and enable omnichannel fulfilment – keeping your customers satisfied across all channels.
Keep pace with rapidly changing consumer demands through flexible automation. Our scalable solutions help you handle peak seasons effortlessly, reduce order processing times, and maintain accuracy – ensuring customer satisfaction in the competitive digital marketplace.
Meet strict regulatory requirements while ensuring precise inventory control. Our automated solutions provide the traceability, accuracy, and reliability crucial for pharmaceutical and healthcare logistics, helping you maintain product integrity and patient safety.
Transform your production flow with our integrated automation systems. From component handling to final assembly, we optimise every step of your manufacturing process, reducing waste and enabling smart, sustainable operations that drive productivity.
Overcome the challenges of modern delivery with our smart sorting and handling solutions. We help you process higher volumes faster, reduce manual handling, and maintain accuracy across your entire intralogistics operation.
Improve your logistics operations with smart automation that adapts to changing demands. Our solutions help you reduce labour dependencies, increase throughput, and provide real-time visibility – enabling you to deliver exceptional service while maintaining competitive margins.
Optimise your airport operations with belt flat curve conveyors, allowing for rapid belt removal and easy maintenance. Our conveyor solutions deliver advanced detection and safety features that minimise disruption to valuable operation time, cut noise, and ensure every bag gets where it needs to go – at a lower total cost of operation.
Looking for instant, reliable maintenance and lifecycle services?
We're the partner for you.